Principal Care Management

Intensive care for a single,
serious condition

HealthViewX identifies patients with one high-risk chronic condition, builds a focused care plan, manages them every month, and captures every billable minute — so your most complex patients get the attention they need, and your practice captures the Medicare PCM revenue that sustains it.

AI Eligibility Detection — PCM Candidates✦ 38 surfaced this week
Suggested program: PCM
65%
Enrollment conversion
PatientPrimary ConditionSeverity / StageLast VisitCoverageReview Status
Steve Rogers
CHF
NYHA Class III
Jul 05
Medicare B
Pending ReviewReview
Maria Jelene
COPD
GOLD Stage III
Jun 28
Medicare B
Pending ReviewReview
Brenda Smith
CKD
Stage 4
Jul 02
Medicare B
Pending ReviewReview
Walter Harris
Type 2 Diabetes
Uncontrolled
Jun 21
Medicare B
Not Eligible
Miles Chapman
CHC
Post-MI
Jul 09
Medicare B
In ReviewReview
✦ AI Scribe
Care call: Maria J.
Visit note drafted · time logged to the PCM record automatically
✦ AI Call Center
Monthly check-in call · completed
symptoms screened, agent summary sent to care manager
12 patient calls handled today
24:20
PCM time this month · 6 min remaining to hit 30-min threshold
The Opportunity

Focused care that runs itself

More high-risk patients managed, more minutes captured, more revenue with less manual work.

65%
Enrollment Conversion From Total Population
Identify and enroll patients with a single high-risk chronic condition.
25%
Reduction in Avoidable Utilization
Condition-focused care plans with proactive escalation pathways.
20%
Improvement in Medication Adherence
Targeted medication management for the primary condition.
20%
Reduction in Condition-Related Readmissions
Close follow-up through high-risk transition periods.
Why Health Systems & Specialty Practices Choose HealthViewX

Deep management for high-risk patients

Everything a compliant, scalable PCM program needs in one place.

Effortless Enrollment

Auto-identify and enroll patients with a single, serious high-risk condition.

Condition-Focused Care Plans

Deep, disease-specific plans built around the one condition that matters most.

Automatic Time Tracking

Every billable minute logged for clean, audit-ready claims.

Consistent Monthly Management

Care team and AI agents check in with every patient, every month.

New Recurring Revenue

Capture the PCM reimbursement the bridge care and specialty care rarely does.

Better Outcomes

Intensive management reduces decline, ER visits, and readmissions.

Less Admin Burden

Documentation and billing prep handled automatically.

Smooth CCM ↔ PCM Transitions

Move patients between programs as their needs change.

Schedule Demo
Product Capabilities

One system for the whole PCM cycle

Everything your team needs to enroll, manage, document, and bill — powered by AI scribe and call-centre agents.

01 · IDENTIFY

High-risk patient finder

Surface patients with a single, serious high-risk condition from your EMR.

02 · ENROLL

Guided consent & Enrollment

Capture verbal or written consent and enroll patients in minutes.

03 · PLAN

Condition-focused care plan

A deep, disease-specific plan built around the one high-risk condition.

04 · ENGAGE

Monthly care management

Care coordinators and AI agents check in with every patient, every month.

05 · TRACK
Time captured per task

Automatic time & task capture

Every minute and interaction logged toward the right PCM code.

06 · BILL & REPORT
99424

Claim-ready documentation

Generate CPT 99424–99427 claims and program reports on demand.

Reimbursement

Medicare PCM reimbursement, built in

Monthly management of a single complex chronic condition, split by who provides the care.

ServiceTime / RequirementFrequencyReimbursement
CPT 99424
PCM physician / QHP, initial
30 min, physician / QHPPer month$83
CPT 99425
PCM physician / QHP, each additional
Additional 30 minAdd-on$60
CPT 99426
PCM clinical staff, initial
30 min, clinical staff (directed)Per month$62
CPT 99427
PCM clinical staff, each additional
Additional 30 minAdd-on$48
Eligibility: One complex chronic condition expected to last 3+ months, placing the patient at significant risk of hospitalization, decline, or death. Requires ~30 min/month, a disease-specific care plan, and patient consent. Billable once per calendar month.
Interoperability

Works with your existing systems

HealthViewX, HealthBridge, connects seamlessly with your EMR/EHR, PHM, and third-party systems for a true all-in-one, value-based care experience.

Epic
Allscripts
NextGen
eClinicalWorks
MEDITECH
Centricity
AdvancedMD
CareCloud
Practice Fusion
Cerner
✓ Bi-directional Sync
✓ Real-time Updates
✓ Patient Demographics
✓ Clinical Data
✓ Orders & Results
✓ Scheduling
Built for Enterprise Healthcare
HIPAA
GDPR
AICPA SOC
EscrowTech Secured
ONC-Certified Health IT
Drummond Certified
Trusted by Leading Healthcare Organizations
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