Capture every inbound referral
from every channel
Automate your end-to-end referral process for a better patient experience, improved staff efficiency, and reduced patient leakage. HealthViewX consolidates referrals from every channel and reads them automatically so nothing slips through the cracks.
Build the best referral process
Achieve high-standard care coordination with HealthViewX.
Two capabilities that change referral intake
HealthViewX is an advanced, modular low-code platform for seamless, end-to-end automated referral workflows.
Multi-Channel Referral Consolidation
Referrals arrive by fax, phone, email, portal, and EMR. HealthViewX consolidates them from every disparate channel into a single, unified workflow, so your team works from one place and nothing slips through the cracks.
IFx - Intelligent Fax Reader
Most referrals still arrive by fax. IFx reads inbound fax documents and automatically populates the referral form, eliminating manual data entry and saving your coordinators hours every week.
A robust platform, at scale
Everything your referral coordinators need in one seamless experience.
Lower cost, higher efficiency, less leakage
Streamline your referral process and give your team more time to focus on patients.
Reduced operational cost
Cut administrative costs and the need for additional staffing.
Improved operational efficiency
Less time spent processing referrals, more coordinator productivity.
Improved care coordination
Notifications and reminders drive timely care, shorter waits, and higher completion.
Reduced referral leakage
Track and manage referrals, and use analytics to see where leakage happens.
Less documentation & processing time
Digitize and automate end-to-end referral documentation.
Streamlined lifecycle management
Simplify the whole referral process from intake to closure.
One system for the whole inbound referral lifecycle
From intake through completion automated end to end.
Multi-channel intake
Bring referrals from fax, phone, email, portal, and EMR into one unified worklist.
Intelligent Fax Reader (IFx)
AI reads inbound fax documents and auto-populates the referral form.
Capture & identification
Complete, structured referral data with the patient identified and verified.
Automated pre-authorization
Verify coverage and initiate insurance prior authorization automatically.
Match, schedule & remind
Smart provider search, scheduling, and automated notifications and reminders.
Real-time tracking & timeline
Follow every referral to completion with a full timeline and audit view.
Works with your existing systems
HealthViewX, HealthBridge, connects seamlessly with your EMR/EHR, PHM, and third-party systems for a true all-in-one, value-based care experience.
Ready to transform healthcare delivery?
Join leading healthcare organizations using HealthViewX to deliver better outcomes and operational excellence.