HealthViewX's Features consolidates all referrals into a single queue.
Overview
HealthViewX's Features consolidates all referrals into a single queue.
The Challenge
This case study discusses the challenges faced by this client in managing numerous referral flowing in and how HealthViewX's solution solved those by consolidating all referrals into a single queue.
The Goal
The goal was to analyse
- The number of referrals received
- Existing referral workflow
- Patient's experience with the referral
The Results
After the implementation of HealthViewX solution, the Dental Specialty experienced 25% increase in the efficiency of referral coordinators.
Results at a Glance
- After the implementation of HealthViewX solution, the Dental Specialty experienced 25% increase in the efficiency of referral coordinators.
