Rapid growth in the healthcare industry and increasing technology innovations are transforming the way healthcare is being delivered. Mobile Health technology is one such disruptive innovation

mhealth apps has become popular over the past few years and is still trending. By 2017, over one-third of the world’s population will have smartphones. As people become more health conscious, the use of such apps will also increase.

Health apps record a large amount of data, and this data in sync with EMR will help providers and care team to track patient’s day-to-day activities and evaluate progress. Collection of data process will become easy but the real challenge is to engage patients and execute a care plan.

By using patient portal, providers can engage their patient through Mobile Health technology. Mobile Health can increase the outcome, based on the patient’s engagement level. In order to keep active, professionals have to educate their patients via portals, health apps, and educational programs.

A survey indicates that people with one chronic condition are not consulting their primary care physician not more than once in three months. Though certain services like Telehealth and Mobile Health has been initiated to ease the care process, people are reluctant to embrace it for various reasons. The only way to do is encourage them to participate.

Using digital health tools we can bring better health outcome and help patients stay connected to healthcare professionals. There are many wellness applications but a customer standard tool for providers to extract data from multiple tools is a challenge. Using a common platform help will help in data accuracy and effective usage.

Many Americans use health monitoring devices. But the story changes when you evaluate the subsets; survey tells those newly insured people are more interested in using apps to monitor their health activity than people who already suffer from one or more chronic conditions which is not a positive sign, as people with chronic conditions are in high health risk probability.

Patients now expect providers to interact digitally, like in other services. Provider’s attempt to satisfy their expectation level but due to the absence of a reliable secure solution, it may fail to rise up to the demand.

Hospitals are now developing their own app. But only two percent of patients are using this app, mainly to access their health record, appointment scheduling, and prescription refills.
In that 2 percent, some patients face difficulty to access or enter data. When the patient attempts to enter data, after a short time they get tired and stop entering resulting in incomplete data, which in turn means incomplete patient data.

Developers always focus on customer’s needs. Increase in needs will increase the competition, which results in more application and all those are customer-driven products. Some apps help people to self-diagnose. Chronic patients who use fitness app have gradually decreased their visit to the physician. Knowing that some physicians also have stopped suggesting those apps to patients. But providers need to realize the benefits of Mobile Health and should encourage their patients to use those apps.

The customer plays an essential role in transforming the healthcare industry. Technology is useful only when customer understands the use of a product.